Return & Refund Policy
We want you to be happy with your purchase from Dissenter Shop. If something is not right, review the return and refund guidelines below.
Return window
Eligible physical items may be returned within 30 days of delivery for a refund or exchange, unless noted otherwise at checkout. Returns are accepted for both defective and non-defective products that meet the condition requirements below.
Exchanges
We accept exchanges within the same 30-day window on eligible items in new, unworn condition. Email support to request an exchange.
Condition requirements
- Items must be unworn, unwashed, and in original condition with tags attached.
- Items must be returned in original packaging when possible.
How to start a return
Email [email protected] with your order number, the item(s) you wish to return or exchange, and the reason for the return. Our team will provide return instructions.
Return method
Returns and exchanges are handled by mail within the United States. We do not offer in-store or drop-off returns.
Return shipping
Unless the return is due to our error or a defective item, return shipping costs are the customer's responsibility. You will obtain and pay for your return shipping label.
Restocking fee
We do not charge a restocking fee on eligible returns.
Refunds
Approved refunds are issued to the original payment method after we receive and inspect the returned item. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer.
Non-returnable items
- Donations and digital downloads are final and not eligible for return.
- Custom or final-sale items marked non-returnable at purchase.
Damaged or incorrect items
If you receive a damaged or incorrect item, contact [email protected] within 7 days of delivery and we will make it right.